The Impact of Life Cycle Cost Analysis (LCC) Towards Maintenance Performance for High-Rise Residential Lift System

Abstract

Building maintenance has become an invaluable process in the field of the built environment with the
purpose of retaining building value and quality. Life Cycle Cost (LCC) is important in the maintenance
field as it can reduce maintenance costs without affecting the performance of services. However, the
application of LCC in this country is limited due to a lack of awareness and knowledge about LCC. This
research intends to identify the components of LCC and its impact on the maintenance performance of
lift systems in high-rise residential buildings. Lift systems are important for high-rise buildings to
transport occupants from the ground floor to upper floors but most lift systems have not been effectively
managed and maintained in Malaysia, which has resulted in severe injuries to users and even death. Yet,
there is a lack of data regarding high-end high-rise residential buildings. Hence, this research will focus
on lift systems in high-end high-rise residential buildings. A mixed-method approach has been adopted
whereby questionnaires were distributed to building managers of high rise residential buildings in Klang
Valley and interviews were conducted with building managers from the selected case studies. With the
application of LCC, the maintenance team can consider all the LCC components of the lift system during
the decision-making process and improve the maintenance performance of the lift system by having
lower breakdown rates, fewer complaints received and quicker response times.